The Good Gun provides a 12-month product warranty for anything that may go wrong with your Good Gun.

Simply follow these instructions: 

  1. Take a clear video of the defect
  2. Email info@thegoodgun.com.au explaining defect and video attached
  3. The Good Gun team will evaluate your Good Gun issue. Once approved, The Good Gun will inform you of the return address.
  4. The Good Gun will discuss with you next steps. This will involve whether to have your Good Gun fixed or refunded. 

You have 12 months from the date ordered, to process a warranty application.

The Good Gun does not cover shipping costs for returning your Good Gun. Please note shipping costs is not refundable.